Choosing the Right Management Partner
What ownership groups should actually evaluate when comparing third party hotel management companies.
Selecting a management company is one of the few decisions an owner makes that touches every line of the P&L at once. The fee is the easiest thing to compare and the least predictive of the outcome.
The questions that matter are structural: who is actually accountable for your hotel week to week, how many assets does that person carry, and what does the reporting package look like on the fifteenth of the month?
Gen H's answer comes from sixty five years of operating hotels our own family has owned. We manage other people's assets the way we manage ours, because in many markets they sit side by side.